Frequently Asked Questions
Everything you need to know about our guilt-free syrups and mixes.
What is the shelf life of Skinny Mixes products?
Most of our syrups and mixes have a shelf life of 12 to 24 months. Once opened, they do not require refrigeration but should be stored in a cool, dry place away from direct sunlight.
Are your syrups sugar-free and keto-friendly?
Yes, our signature Skinny Syrups are 0 calories, 0 sugar, and 0 carbs, making them perfectly compatible with Keto, Paleo, and weight-loss lifestyles.
How long will it take for my order to ship?
Standard processing takes 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days depending on your location.
What is your return policy for food products?
Due to the nature of our food products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or refund.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times vary by destination and are calculated at checkout.
What sweeteners are used in your products?
We use a variety of high-quality sweeteners depending on the product line, including Sucralose, Stevia, and Monk Fruit, to ensure great taste without the calories.